Subscription service migration

Scheduled Maintenance Report for NabuCasa

Completed

The migration is now complete for the vast majority of customers, who have full functionality restored in their Home Assistant Cloud account page — including updating billing information, changing subscriptions, and changing their account email.
A small number of customers still need to be migrated to our new payment provider, and this work will continue over the next few days. If you're affected, no action is needed on your part — everything will be restored automatically.
For answers to common questions, please see our FAQ:https://support.nabucasa.com/hc/en-us/articles/35617635812893-June-2026-New-Nabu-Casa-account-management-experience.
Posted Jun 11, 2026 - 21:30 UTC

Update

Scheduled maintenance is still in progress. If you received a notification from our systems about an invoice, account creation or similar, these are coming from our new payment provider and can be safely ignored. No additional payments transactions have occurred. We're actively working on this.
Posted Jun 10, 2026 - 22:05 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jun 10, 2026 - 05:49 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2026 - 16:15 UTC

Scheduled

We will be undergoing scheduled maintenance during this time.
Posted Jun 08, 2026 - 16:11 UTC
This scheduled maintenance affected: Account and billing (Checkout form, Credit cards payment processor, PayPal payment processor, Subscription provider API).